Training & Education Services
IFC staff have over a decade of experience in training on multiple regulatory compliance programsand can offer on-site or virtual trainings to property specific staff or multiple properties for clients as needed.
The regulatory training courses are all day from 9am to 4pm with lunch from 12pm to 1pm. The training includes materials supporting regulatory guidance, regulatory updates, and training tools for reference. During the training there will be group interaction and practical scenarios to enhance an on-hand learning atmosphere. All trainings will end with a question and answer finale. Upon completion of the training all attendees receive a certification of completion.
Note: We do not offer regulatory designations. The certificate is to prove you have completed training on the regulatory topic but does not give you a designation title.
Clients with and IFC Annual Contract can have up to 8 staff members trained as part of their contract training rate. Additional staff members will be charged a per person fee, the same as non-contract clients. For training groups with over 15 employees or more in attendance, IFC would require the client to provide the training location if they are in person. If the training is in person, IFC will not provide meals, this would need to be done by the client or please inform staff members to provide their own meals.
Half-Day Trainings
Half Day Trainings are from 8:30AM – 12:30PM virtually. Materials will be emailed to attendees prior to the training. All trainings will end with a question and answer finale. Upon completion of the training all attendees receive a certification of completion.
Archive Training
A specialized training outlining how to properly archive and store tenant mfile documents.
This training will explain the difference between an “Active” and “Archived” tenant file.
IFC will also discuss what to do when a tenant has transferred units and how to track and archive information that can easily be accessed during an audit if past household information is requested by an auditor.
Do not get caught at another audit with a missing certification!
File Processing Training
A specialized training outlining recommended methods for processing a move-in certification, annual recertification, or an interim recertification.
The training will go over a step-by-step process from notification to the applicant/tenant, interviewing the household, verification scenarios/potential back up options, etc. IFC will review with management company compliance department or file procedures to customize the training as needed.
IFC has a recommended file set up that has been praised by multiple auditors for being efficient and easy to review.
Customized Trainings
IFC can collaborate with the client to created compliance specific trainings that cover multiple topics of importance. Such as how to prepare for an Audit or howe to create an Audit Response.
Please discuss your needs with an IFC staff member.
Creation of custom content will be billed to the client, including time and any required resources.